Terms
Last Updated: October 28, 2025
Welcome to WP Custom Themes. By purchasing or using our products, you agree to these terms and conditions. Please read them carefully before making a purchase.
1. About Our Products
WP Custom Themes specializes in creating and selling custom WordPress themes. All our products are digital goods delivered electronically upon purchase.
2. Your Account
To purchase products from WP Custom Themes, you may need to create an account by providing:
- Your full name
- A valid email address
- Billing details at checkout
You must provide accurate, current, and complete information. WP Custom Themes reserves the right to suspend or cancel your account if any information provided is false or incomplete, or if you breach these terms and conditions.
Once registered, you will receive login credentials via email to access your account dashboard, order history, and purchased products.
You may cancel your account at any time by contacting us at [your email address].
3. Payments & Security
All payments must be made in advance before gaining access to purchased themes. We accept secure payments processed through Stripe.
We do not store credit card information. All payment transactions are securely handled by Stripe, ensuring your financial data remains protected.
Taxes
You are responsible for any applicable taxes based on your jurisdiction.
Australian Customers: If you are located in Australia, GST (Goods and Services Tax) of 10% will be automatically added to your purchase total at checkout.
You acknowledge that you must comply with your obligations under income tax provisions in your jurisdiction.
4. No Refund Policy
Due to the digital nature of our products, all sales are final and non-refundable.
We understand that purchasing digital products requires confidence. That’s why we offer a free version of each theme so you can test the functionality, design, and features before making a purchase.
We strongly encourage you to try our free versions first to ensure the theme meets your needs before upgrading to the premium version.
Because our products are delivered instantly and can be immediately downloaded and used, we cannot offer refunds once a purchase is completed.
5. Product Usage & License
Upon purchase, you are granted a license to use the WordPress theme for:
- Your own personal or business website
- Client projects (one license per website/project)
You may not:
- Resell, redistribute, or share the theme files
- Use the theme on multiple websites without purchasing additional licenses
- Claim the theme as your own work
6. Support
WP Custom Themes provides support for installation and setup as advertised. Our support includes:
- Help with theme installation
- Guidance on using built-in features
- Bug fixes and updates
Support does NOT include:
- Custom coding or theme modifications beyond advertised features
- Compatibility issues with third-party plugins
- WordPress core functionality issues
- Custom design requests
All support inquiries should be directed to our support team via your account portal.
7. Limitation of Liability
WP Custom Themes shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Use or inability to use our products
- Loss of data or profits
- Website downtime or technical issues
You assume all costs for servicing, repair, or correction of equipment or data resulting from your use of our products.
8. Changes to Terms
WP Custom Themes reserves the right to modify these terms and conditions at any time. Your continued use of our website and products following any changes constitutes acceptance of those changes.
It is your responsibility to review these terms periodically.
9. Breach of Terms
If you breach these terms and conditions, WP Custom Themes may:
- Suspend or terminate your account
- Block access to our website
- Take any other action deemed appropriate
10. Contact Us
For questions, support, or inquiries, please contact us at:
Email: hello(at)wpcustomthemes.com
By making a purchase, you acknowledge that you have read, understood, and agree to these Terms and Conditions.